Dato’ Dr. Munirah Looi is the Founder & CEO of Brandt International, specialises in Business/Digital Transformation/CX Consulting and Business Process Managed Services by leveraging on digital workforce. She is an experienced Facilitator, CX & Digital Transformation Strategist, Operational Excellence Management & Human Performance Improvements practitioner for the past 30 years having undertaken various Corporate & consulting assignments in Customer Experience and Organization Development & Digitalisation assignments, both locally and overseas. She has worked extensively throughout Asia & US.

She has worked in partnership with individuals and teams to grow their careers and portfolios with a key focus on customers. She has coached and mentored many high potential talents who were being groomed for career acceleration and ‘C’ Level individuals.